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Right of Withdrawal

Withdrawal policy under the terms of Article 246a § 1 paragraph 2 sentence 2 BGB (Laws of Germany)

Right Of Withdrawal

You can withdraw your contract statement without stating the reasons in either text form (e.g., letter, fax, E-mail) or by return of the article within 14 days. The 14 days' grace begins with the object of purchase arriving at the delivery address specified by the buyer, at the earliest with receipt of this instruction. ) The grace does not begin before we fulfil our information obligations under the terms of article 246 § 2 connected with § 1 paragraph 1 and 2 EGBGB as sour obligations under the terms of § 312e paragraph 1 sentence 1 BGB connected with article 246 § 3 EGBGB. (2)In order to use your right of withdrawal you have to make an unmisunderstandle declaration that you wish to withdraw this contract to us. This may be for example a postal letter, a fax, or an e-mail. You may use the attached withdrawal form , however you are not committed to use it. (3). In any case the return shipment of the purchased items are on your cost and on your risk. For keeping the withdrawal term the punctual sending of the withdrawal or the object of purchase is sufficient. The withdrawal and the return shipment is to be addressed to:

UGG (Udo Grebe Gamedesign) Adolf Silverberg Str. 40 50181 Bedburg Germany Telephone: +49 2272 9869355 Telefax: +------------------ E-Mail:

Consequences of withdrawal

In case of an effective withdrawal the services performed on both sides are to be refunded and if necessary drawn benefits are to be given change. Exceptions are shipping costs. We will return payment immedietely and latest within fourteen days after we additioreceived your message of your withdrawal. That return payment will be executed with the same means of payment that you used at the original transfer, except something different was agreed to. That return payment will be free of fees. You pay the shipping cost for the return shipment.
In case of an effective withdrawal the achievements recived by both sides are to be returned. Transportable objects are to be returned. In case of a change for the worse of the purchased items a compensation can be required. The latter is not true if a change for the worse of the purchased items results exclusively from a check like it could have been done in a retail store Return payments are due within 30 days. The deadline for you beginns with shipment of the pruchased items or sending the request of withdrawal, for us it begins with the receipt.
UGG can refuse the return payment until we received the return shipement or until you bring evidence that you shipped the purchased items depending on what happens earlier.


If not otherwise statet, the right of withdrawal ceases to exist on contracts 1. for goods from the categories ORDER ON DEMAND or PREORDER. 2. for delivery of goods, which were made on specifications given by the customer or clearly specially-tailored to individual needs or because of their condition are not suitable for a return shipment or are easily perishable or whose best-by date would be exceeded.
* incl. tax, plus shipping