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About Us

UGG (Udo Grebe Gamedesign)
Bergheimer Str. 36
50181 Bedburg
Telephone: +49 2272 7702
Telefax: +49 2272 930357

Cheque, Money Order, SEPA transfer, Visa and Master Card welcome.
Bank Account: Udo Grebe Gamedesign, IBAN: DE26370692521102890023 BIC: GENODED1ERE

If any problems with the shopping cart occur please contact us by using the contact form in the service section.

UGG can offer you the following discounts for all companies we distribute.

The Following New Pricing System took effect January 1st 2004

UGG = 5% off - if you are Command & Strategy subscriber.
GHS = 5% off - if you are GHS member or other UGG partner
PAK = 10% off - if you order 2 games or more.
The above add up.
From this results a Maximum Discount of 20%. That is the Max. Discount Price the right column of the UGG prices list refers to.

The price classes P 500 (20% off) or Prepub (15%off) supercede the above.
UGG = 5% off - if you are Command & Strategy subscriber.
Is in addition to Prepub and P500 which total 20% for Prepub and 25% for P 500

Prepub/P500 means:
This item is not available and has no release date yet. Earn yourself a nice discount for preordering. We will ship it to you as soon it becomes available. You will not be charged until shortly before this item ships to you.

Certain game or Accessories like counter trays or tweezers are calculated with a unique price and are not in any way counted with the limits for games.

Freight: UGG charges standard freight costs UPS. The UGG shipping conditions apply.

Payment: UGG prefers payment in €, Money Order or credit card. Also other kinds of payments (e.g. swift) possible. Please use UGG's European bank account. Make all orders payable to Udo Grebe Gamedesign (UGG).

Payment Dates: Payments will be charged to credit card or Bank Account (within Germany only) within 7 days of the shipment of the order.

P 500 orders or preorders can be charged up to 60 days before shipment oft the order

Late Payment: No new orders can be shipped until all overdue invoices are paid.

Damaged or missing Game Components

UGG is reliable for UGG games.
UGG is the European service center for GMT and MMP/The Gamers. UGG replaces missing or damaged components of the above publisher free of charge.

Excluded from replacement are games from second hand sources.

To secure your right for replacements you need to claim it in written form (e-mail is good enough) within 6 weeks after delivery.

For all other publishers UGG does not store replacement parts nor has a service contract with the publishers and therefore is not reliable for missing parts or damaged components. Instead the Publisher of the game is responsible and needs to take care for free replacements. However UGG can assist in getting these parts from the publishers.
* incl. tax, plus shipping